Frequently Asked Questions

How long does the entire process take?

A: From initial inquiry to starting services typically takes 4-8 weeks, depending on insurance authorization timelines.

What if I don't have all the required documents?

A: Contact us! We can help guide you on obtaining necessary evaluations and prescriptions. Our intake team is here to assist you through the paperwork process.

Can I tour the facilities before starting?

A: Absolutely! We encourage families to visit our clinics. Call us at (404) 839-7934 to schedule a tour and see our facilities firsthand.

What insurance do you accept?

A: We accept: Blue Cross Blue Shield (BCBS), UnitedHealthcare (UHC), Amerigroup, CareSource, Wellstar Health Plan, Cigna, Aetna, Medicaid (Georgia), UMR, and Optum.

Do you offer services in multiple settings?

A:Yes! Depending on your child's needs, we offer EIBI clinic services, clinic-based treatment, home-based therapy, school consultation, and community-based interventions.